Free data recovery evaluation

Stop using the failed drive, phone, or RAID. Power it down and tell us what happened. A DiskDoctor specialist at the Columbia, MD lab reviews the case, explains options, and gives a fixed quote before any paid work. If we cannot recover the data you need, you do not pay a recovery fee — no data, no charge.

Typical logical recoveries finish in 24–48 hours. Physical jobs (clicking drives, RAID with multiple dead members, water-damaged phones) usually take 3–7 days, with emergency options when the files are time-critical. Drop off at 10015 Old Columbia Rd Suite B 215 or ship in. The Tysons office at 8300 Boone Blvd Suite 513 is by appointment.

After you submit this form we confirm receipt, ask for device type and symptoms, and schedule intake. Media is handled under chain-of-custody. We do not browse your files beyond what is required to verify recovery. For urgent cases call +1 (410) 937-7332. Email remains shah4268@msn.com until a branded mailbox is in place.

What to include in the form: device type (hard drive, SSD, NAS, phone), what failed (click, not detected, water, RAID rebuild), operating system, and the folders that matter. Power the device down before you drive or ship. Do not run CHKDSK, Disk Utility First Aid, or a vendor RAID repair while you wait for a reply.

Confidentiality: recovered files are returned on new media you receive. We do not keep extra copies longer than needed to confirm delivery unless you ask us to retain them. Legal, medical, and contractor jobs can request written chain-of-custody. Evaluation stays free either way. No data, no charge on the recovery fee if we cannot retrieve what you specified.

Drop off at the Columbia lab weekdays 8:30 a.m.–5:00 p.m., schedule Tysons if that is closer, or ship in a rigid padded box. If the form does not load, call the number above. A specialist replies with next steps. You are not buying a repair until you accept a quote.